General FAQ's


Have a question that isn't answered already?

Do you sell to the public?
Yes. We do sell directly to the public.

Do you have a store where I can come look at your products?
Yes. We have a store located in Seagoville, TX. Please see our contact information HERE or CLICK HERE for a list of Boss Buck dealers to find the one nearest you.

How long will it take to ship my order?
Orders received by 2pm Eastern Time, 1pm Central Time normally ship the same day.  During late Summer, early Fall, the orders may not be shipped until the next day due to higher than average volume.

How do I track my order?
Your tracking information will be sent to the email address provided on your order. If you do not have an email address, please call (800) 929.6244. Tell your Boss Buck representative (when placing your phone in order) you need a call back with your tracking number when the order has shipped. A Boss Buck representative will provide this information.

How do I become a dealer?
Boss Buck Inc. and our distributors set up all dealer locations. You need to have a commercial store front business and sales tax ID number. Call or email us for the distributor nearest you.  Boss Buck reserves the right to determine how close Dealers are located to each other.  We do not want to crowd our Dealers together. Distributors are expected to honor the Dealer Pricing on orders picked up at their facilities. Boss Buck will direct Dealers to our Distributors when they are located closest to them.

(800) 929.6244
sales@bossbuck.com

Where do I find a dealer closest to me?
To find the dealer closest to you, CLICK HERE.

Can I get a discount for buying more than one feeder or blind?
Yes, quantity will dictate final negotiated price. The higher the quantity the higher the discount.  All Dealers and Distributors are free to decide their own discount programs. Boss Buck does not dictate MAP pricing to our Dealers or Distributors. Their individual buying power dictates their ability to discount.

What kind of warranty comes with your products?
The warranty varies by each Manufacturer and product. Please see the product page for each products warranty.

What are the shipping charges?
The shipping charges vary depending on product and quantity. Please add any items you wish to purchase in the shopping cart and it will give you the shipping charge. If you are interested in ordering a feeder or blind, you can add the items to your cart, submit it as a quote and we will get back with you within 24 hours with the shipping charges. Or you can give us a call at (800) 929.6244 and a Boss Buck representative will give you a quote over the phone.

What is a CVV code and where do I find it?
The Card Verification Value Code (CVV) is used to help authenticate transactions in card-not-present transactions (e.g. MO/TO and Internet). For Visa™ and MasterCard®, the code will be the last three digits printed on the signature strip on the back of the credit card. For American Express, the code will be the four digit number on the front of the card above the account number. (Visa™ refers to this code as CVV2, MasterCard® refers to it as CVC2, and American Express refers to it as CID)

If I do have a problem with one of your products, should I take it back to where I bought it or send it back to you?
Send it back to Boss Buck, not the Dealer. Call our customer service at (800) 929.6244.  You will be issued a Return Authorization number to print on the package, or instructed to exchange it at a Dealer or Distributor near you. We will work with you and the Dealer to determine the best solution to your issue.

If I have to send my product back, what should I include with it?
Before returning a product, please call Boss Buck at (800) 929.6244 for a Return Authorization number. Please include proof of purchase, full name, phone# and shipping address if you are exchanging or having a product replaced.

Do you have a catalog/brochure? If so, how do I get one mailed to me?
Yes, we do have a brochure. You can Fill out this form or call (800) 929.6244 to have a brochure mailed to you.

I have a question about a particular product. How do I get my question answered?
Please see each product page for FAQ's about that product. If you have a question that hasn't been answered in the FAQ's, you can
EMAIL or call (800) 929.6244 and a BB representative will assist you.


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