How do I track my order? Your tracking information will be sent to the email address provided on your
order. If you do not have an email address, please call (800) 929.6244. Tell
your Boss Buck representative (when placing your phone in order) you need a
call back with your tracking number when the order has shipped. A Boss Buck
representative will provide this information.
How do I become a dealer? Boss Buck Inc. and our distributors set up all dealer locations. You need to
have a commercial store front business and sales tax ID number. Call or email
us for the distributor nearest you. Boss Buck reserves the right to determine
how close Dealers are located to each other. We do not want to crowd
our Dealers together. Distributors are expected to honor the Dealer Pricing
on orders picked up at their facilities. Boss Buck will direct Dealers to our
Distributors when they are located closest to them.
Can I get a discount for buying more than one feeder or blind? Yes, the total quantity will dictate final negotiated price. The higher the quantity, the higher the discount. To qualify for consideration of a discount on the smaller feeders (200# & 350#), you must be purchasing 10 or more. To qualify for the larger feeders (600# & 1200#), you must be purchasing 10 or more.
Please note: no discounts will be given during peak season months (January - April & July - October).
All Dealers and Distributors are free to decide their own discount programs. Boss Buck does not dictate MAP pricing to our Dealers. Their individual buying power dictates their ability to discount.
What are the shipping charges? The shipping charges vary depending on product and quantity. Please add any
items you wish to purchase in the shopping cart and it will give you the shipping
charge. If you are interested in ordering a feeder or blind, you can add the
items to your cart, submit it as a quote and we will get back with you within
24 hours with the shipping charges. Or you can give us a call at (800) 929.6244
and a Boss Buck representative will give you a quote over the phone.
What is a CVV code and where do I find it? The Card Verification Value Code (CVV) is used to help authenticate transactions
in card-not-present transactions (e.g. MO/TO and Internet). For VisaT and MasterCard├,┬«,
the code will be the last three digits printed on the signature strip on the
back of the credit card. For American Express, the code will be the four digit
number on the front of the card above the account number. (VisaT refers to
this code as CVV2, MasterCard├,┬« refers to it as CVC2, and American Express
refers to it as CID)
Does the feeder box come with a warranty? No, there is no warranty offered on the feeder box itself. However, there is
a 1 year warranty on the motor from the day of purchase and a 2 year factory
warranty on the timer. You will be required to provide a proof of purchase
when sending back any feeder motors for testing and diagnosis. The timer has
a date stamp on the back label which we use to determine warranty status.
What can cause my feeder control box to rust? Feeding any salt based mineral supplements, such as Big Tine 30-06 mineral
blend, will corrode and rust your feeder control box more rapidly than using
corn, protein or other non-salt based feeds. Using any salt based feed material
through a Boss Buck control system will void the parts warranty. Also, moisture
can cause your control box to rust over a much longer period of time.
Can you reset the Simple Set Timer? Under the Program Button on the Deer Feeder Timer there is a small hole/button
that is your RESET BUTTON. Timers are electronics and subject to occasional
glitches due to electrical surges or an absence of electric power. Environmental
issues also have an effect on electronics. Extreme cold and hot temperatures
can cause electronics to temporarily malfunction. When the ambient temperature
is not extreme, plug timer into an appropriate power source/battery. Depress
the RESET BUTTON with a pin, tooth pick, or other pointed object that will
fit the hole/button for 5 seconds. Allow the timer to re-boot to its original
programming. Reset the programmed times you want it to feed and test it for
its full range of functions again. In most instances, you will find that this
will allow the Deer Feeder Timer to resume normal operating functions.
1. Place the feeder in or right next to the woods. This is a must! Deer are
not comfortable in the open and will hesitate to utilize feeders located in
wide open areas.
2. Scent Control - Make sure you do not contaminate the area or the feed with
your human odor.
3. Add an attractant scent/flavor to your corn to make it more enticing and
desirable to the deer. The aroma will attract them from longer ranges and recruit
more deer to that location.
4. Feed Flow - Make sure the feed flow is set for the material you're feeding.
Ensure that your gravity head is adjusted down enough so that the corn or protein
can flow freely from the hopper to the ends of the ports constantly. If the
head is pushed up too far, it will restrict the flow and require the deer to
work much harder to get feed out of the feeder. Once they are acclimated to
the food source/new feeder, this will not be as big of an issue when feeding
5. Time - It will take time and the steps listed above being observed to see
deer activity at your feeders. It takes some time to get deer used to new things
in their environment but be patient, cover your bases and they will start emptying
your feeders, no problem!
Can you paint the blinds or feeders a different color? Yes, they are paintable but the surface is non-absorbent and the paint will
wear off over time. The HDPE material also has a separation agent in the molding
process to help it separate from the mold. This Teflon like coating makes it
hard for anything to stick to our blinds and feeders.
How do I get my spinner plate off of my box? If you're having trouble getting your spinner plate off of the motor shaft,
I suggest using a punch style blunt tipped object that is slightly smaller
than the shaft and a hammer to drive the motor shaft out of the spinner hub.
Remove the nuts holding the motor to the top of the control box. It is tough
to get a seized spinner hub off the motor shaft from time to time when it gets
corroded. You might have to use some force but it should work and come free
and fall into the bottom of the box. Putting a piece of wood or something inside
the box to support the top will also help to keep the box from flexing, freeing
the motor faster.
Can varmints chew on the feeder hopper? Yes, if they are left empty for any period of time, some varmints in your environment may be triggered to chew on certain parts of the feeder hopper. This behavior is triggered when they can smell the feed residue inside the hopper which is what they're trying to get to. We highly recommend removing all low hanging tree branches near the feeder to prevent them from jumping to the top and chewing the corners/edges of the hinge lids, leg channels, etc. If you have a protein/gravity feeder system, we also recommend removing the gravity head while the feeder is empty.