30 Day Return Policy
"Boss Buck Satisfaction Guarantee"


General

If for any reason you are not satisfied with a product you purchased from Boss Buck, you may return the product for a refund within 30 days of purchase.
Customer Pick-Ups (CPU'S)

The buyer or agent of the buyer is responsible for inspecting all merchandise prior to loading. It is also the responsibility of the buyer or agent of the buyer to personally tie down/fasten/secure the merchandise properly. Employees of Boss Buck Inc. are not allowed to or assist in tying down/fastening/securing of the merchandise. Boss Buck Inc. reserves the right to refuse loading any merchandise in or on any vehicle it deems inappropriate for a given load and thereby a safety hazard. Once the merchandise is picked up and removed from our premises, Boss Buck Inc. is not liable for lost or damaged merchandise due to improper or failure to tie down/fasten/secure the merchandise.
Damaged or Faulty Merchandise

We have 48 hours from the time of delivery to file a damage claim with the courier so please inspect all packages at the time of delivery or as soon as possible after receiving. Always confirm box count before signing the driver's paperwork to be certain you are not signing for boxes you did not receive. Note any damages or shortages on the drivers paperwork if possible. Simply refuse any package with significant exterior damage. Faulty, DOA (dead-on-arrival) or incorrect merchandise will be picked up at our cost for replacement or refund.

Mailing Address

PO Box 535189
Grand Prairie, TX 75050
Contact By Phone

(Customer Service): 877-269-8490 Mon-Fri 8am-5pm
(Fax) 214-988-2428
Contact Via Email

Sales: orders@gsmorg.com
Product Inquires: info@gsmorg.com
Hours Of Operation

Mon-Fri: 8am - 5pm
Sat-Sun: Closed
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